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Public Courses

VW ETKA Repair Quality Coaching

Manufacturer : VOLKSWAGEN
Course Type : Online Video Course

Parts Staff, Service Managers, Service Advisors, Technicians, Quality Controllers and Costing Clerks will benefit from the information provided. It will be critical for correct warranty claim submission and generating up-selling opportunities at the dealership. Dealerships will have an instant return on investment for each staff member assigned to this online coaching. If only one warranty claim is “salvaged” due to the information provided here, the small coaching fee will have paid off. Managers can nominate and enroll several staff members at once.

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Public Automotive Courses

Here you will find courses like vehicle technology updates for Motor Insurance Assessors or Bodyshop Estimators. Additionally we provide online coaching sessions for car dealerships and their various departments

OEM Body Repair Courses

OEM restricted body repair courses are very detailed and specific to vehicle makes and –models. They are only available to OEM approved motor body repair workshops.

Find out how to Save Money on Customer Satisfaction Reporting

Find out about ACE (Arvato Customer Experience), an OEM-approved Customer Satisfaction Reporting system for only R 850 per month.