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Assertive Communication Course

Assertive Communication Course

Manufacturer : VARIOUS
Registration Deadline: 26 February 2014
Course duration: 2 day course starting at 08h30 till 16h00
Cost per delegate: R3420.00 including VAT

Course Information:

 

Course Objective:

This course is designed to teach delegates the dynamic process of assertive communication and processes to aid in the dealing with conflict

Target Participants:

Employees who need to develop, refine and practice a more assertive behavioural style, as well as employees who need assistance in handling conflict situations through assertive communication, will benefit from the models, tools and techniques covered in this course.

The course will cover the following topics:

 

Day 1

Understanding assertive behaviour

Understand various human behaviours

 

Day 2

Develop own assertive behaviour

Overview/Assessment

  

Course Duration:

·         2 day course starting at 08h30 till 16h00

 

Included in the course fee:

·         Training material and stationary

·         Coffee/tea on arrival

·         Coffee/tea at 10h00

·         Lunch with drinks at 12h00

 

Dress Code:

·         Smart casual

 

 

 

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